 Swift, accurate
job dispatch |
| Get detailed, accurate work order information
to your service personnel so they can better prioritize
their service calls and take the tools and inventory
they need to get jobs completed on the first visit. |
| Enhanced customer relationships |
| Answer job progress and billing
queries on the spot, with work order information
available at your office base as soon as it’s
logged by your field service staff. |
| Competitive leadership |
| With noticeable gains in efficiency and responsiveness,
your business will soon stand out from its competitors. |
| Higher productivity |
| You’ll reduce the time your team spends
on paperwork, travel and general administration – which
means more time spent on service and revenue-generating
opportunities. Consider the impact of completing
one extra job per worker on your business … |
| Improved workflow and invoicing |
| Details of hours spent and inventory used on
a job can be processed quickly and accurately,
and invoices dispatched as soon as each job is
completed. You’ll improve cash flow and debtor
management – the financial backbones of your
business. |
| Fewer errors and duplication |
| Automated processes mean information is entered
only once, reducing the costs and risks of mistakes
and unnecessary duplication. For example, using
the EService accounting software interface to packages
like QuickBooks will reduce double entry of data
and human errors. |
| More and better information |
| EService offers you the ability
to gather and analyze a huge resource of information
you can use to improve staff performance and customer
service. For example, collect data about employee
productivity, time spent on the job, inventory
usage, reasons for job interruptions such as parts
required and service response times. |
| Less hassle, more capability |
| Easy to set up, simple to use - with EService you get all the benefits of leading-edge technology
without the big upfront costs. |
